You are here:
- Home
- Damage Analysis Certification
This training is a comprehensive, two-day course designed to increase your confidence and competency in conducting vehicle inspections and completing condition reports in accordance with NAAA industry standards.
The course will cover topics such as:
- Disclosures and announcements for the seller and buyer as it relates to the condition report
- Imaging and best practices
- Different types of damage
- Interior and exterior components
- Structural Damage
- Flood Damage
- Vehicle Grading
- All structural components of a vehicle recognized by NAAA ...and much more!
Matthew Helton
Instructor & Subject Matter Expert
Bryce Beckstrom
Training Administrator & Subject Matter Expert
Participants will receive physical training materials to support the classroom learning as well as reference materials that can be used on the job. Upon successful
completion of the two-day course, participants will receive a Certification of Completion.
COURSE TOPICS
COURSE MATERIALS
COURSE TOPICS
01
Inspector Preparation
- Why the inspection matters
- Recommended tools to complete an accurate inspection
- Common conditions that require announcements, discovered by the inspector
- Sales channels you affect as an inspector
- How arbitration plays a role in the auction industry
02
Beginning the Inspection
- Importance of the V.I.N.
- Year, Make, Model, Sub series
- Mileage disclosures
- Disclosing color, color codes, and vehicle wraps
- Fuel, Engine, Transmission
03
Different Damages
- Review over 40 types of damages
- Common types of repair that would correct that damage
- Types of damage and the conditions that would require an announcement
- Consistent identifying verbiage from coast to coast
04
Interior and Exterior
- Identify Interior components
- Identify options
- Common locations of those components and options
- Identify Exterior components and what they are made from
- Common damages that will occur to those interior and exterior components
05
Structural Damage
- Significance of Structural damage
- How structural damage affects occupant safety
- Discussion of the three structural types
- Discussion of the four primary bonding methods
- Extensive coverage of the 19 structural components recognized by NAAA
- 5 Structural compromising components
- Exterior indicators that would lead an inspector to look for structural
- Specific damages that would require a structural damage announcement
06
Structural Alteration
- Identify structural alteration
- Threshold between structural alteration and damage.
- Common alterations.Â
- Altered components.
07
Inspector Best Practices
- Job requirements
- Habits of well rounded inspectors
- Importance of accurate photos, safety, and efficiency with condition reports.
- Strategies for encountering unique situations
COURSE MATERIALS
The Workbook
The participant workbook includes various exercises and examples for the student.
The workbook is utilized as the road map for the course to help the student comprehend and absorb all the information covered in this two day certification.
Â
Â
Supplemental information
- NAAA arbitration policy
- NAAA grading scale
- Interior and exterior damage glossary
- Common options
- 19 structural components recognized by NAAA
Â
Â
Structural components Reference Cards
All 19 structural components recognized by NAAA put together on laminated 3×5 cards with a carabiner to carry on the job site.
Â
Testimonials
I highly recommend the course for any CR writer at any level, as I feel it's very important to have a set of standards and guidelines that can make consistency a priority... I'm also glad to say that Bryce and Matt have been an incredible help whenever I've had questions since taking the course.
Timothy MooreManheim Cincinnati - Master inspector/Trainer
The Industry Standards Training courses have impacted our fixed operations, and leadership teams, across all of our dealerships. The training was informative, relevant and the instructor was thorough and knowledgeable...
Mindy GallagherOff Lease Only - Training & Professional Development Specialist
We really enjoyed this training and were quite impressed with Bryce and Matt's knowledge of the industry and its products. It was exactly the level of training we hoped to get, and we are grateful to have this resource.
David FlynnFast Lane Auto Exchange- Arbitration Supervisor
The course was very well organized, and instructors were well prepared. Lots of very good information that is beneficial for all levels of auction personnel. I would highly recommend this course.
Kyle DrakeAmerica's Auto Auction
The two-day course was a great refresher, and the trainers welcomed any after-course discussion for any topic that we wanted to elaborate on. I really enjoyed the hands-on at the end. I would recommend this course to any of my inspectors.
Donnie WilliamsKar Global - VE Manager
Very informative class; I truly enjoyed it and learned a lot from Matt. The class presentation was great, and the (Testing) added a bit of competitive fun. Well done! Thanks again, Matt!
Carla MuilenburgCox AUtomotive - VE supervisor
Bryce did an excellent job communicating each objective we learned in this class. He took his time and ensured everyone was on the same page with the information we were learning. In my opinion, I could not have asked for a better teacher to explain every part of this training.
Steven TittleBSC America- Account Coordinator Manager
Previous
Next